your receipt and the item’s original packaging are required for all returns and exchanges. We issue refunds through the same method of payment as the original payment (e.g. credit card purchases will be credited to the original credit card account).
If you are not entirely satisfied with your purchase, simply return the unopened item within 90 days with your receipt. We will refund the price you paid for the goods and credit the refund amount to your credit/account that you made payment with.
Purchases made via Gift Card or Wallet payment do qualify for refunds.
We will not refund any delivery and assembly costs you have paid in case you requested to return goods already delivered to your home. And based on our evaluation of item condition we will refund the product value.
At any time, IKEA reserves the right to refuse a return or exchange, and we may ask for picture identification. Please visit your local IKEA store or contact us for more details.
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